Shipping & Handling
Shipping & Handling
Handling Times
We do our best to dispatch all orders as quickly as possible. You'll receive a tracking number once your order has been dispatched.
Standard Shipping
From dispatch — Estimated Delivery within 2 to 6 business days.
Express Shipping
From dispatch — Estimated Delivery within 1 to 3 business days.
Please note: Express Shipping refers to the delivery method your order is sent with and does not shorten handling or processing times.
Deliveries to rural or remote areas may take a few extra business days for both Standard and Express Shipping.
Delivery Times
This refers to the time it takes for your order to travel from our warehouse to its destination after it has been dispatched. Aussie Hobbies uses third-party delivery services, and delivery times are based on estimates provided by these carriers.
Please note that delivery timeframes may vary during peak periods or due to unforeseen delays and are measured in business days (Monday to Friday, excluding public holidays) from the shipped date — this does not include handling time.
All delivery times are outside the control of Aussie Hobbies and are provided as estimates only. Aussie Hobbies is not responsible for delays caused by postal or courier services once your order has been dispatched. If your order is delayed or lost in transit, please contact us and we'll work with the carrier to resolve the issue as quickly as possible.
Oversize Items
Items larger than 1 metre in any dimension are considered oversize and cannot be sent via Australia Post. These items must be shipped by courier and may incur additional freight charges.
Because couriers require a signature upon delivery, someone must be home to receive the parcel, or a delivery slip may be left. Oversize items cannot be delivered to PO Boxes.
Dangerous Goods
Certain products — such as rocket engines, aerosol paints, and RC fuel — are classified as Dangerous Goods and require special handling and courier delivery, which may attract additional fees.
A recipient must be present at the delivery address to receive these items, or a delivery slip will be left. Dangerous Goods cannot be shipped to PO Boxes.
Please note: Rocket engines of size E or larger cannot be shipped and must be collected in-store.
Free Freight & Terms
Free shipping applies to online orders over $150 (Australia only). Terms and conditions apply.
Shipping promotions and free freight offers apply to eligible orders within Australia only, unless otherwise stated.
The Free Freight option applies to online orders only and may change without notice due to market conditions. Large, heavy, bulky, and/or Dangerous Goods are excluded from free freight offers, and we reserve the right to quote freight separately for these products.
International Shipping
We ship internationally to select regions. Delivery timeframes vary by destination and are provided as estimates only.
New Zealand
Standard Secured Shipping: 4–18 business days
Express Secured Shipping: 2–10 business days
Asia, the Pacific, North America & Western Europe
Standard Secured Shipping: 10–28 business days
Other Regions (Worldwide)
Standard Secured Shipping: 14–30 business days
Important Shipping Restrictions
Please note that we cannot send aerosol cans, model engines, or other flammable or hazardous items via Express Post due to carrier safety regulations. These items can only be shipped via Standard Post.
If your order includes any of these restricted items and Express Shipping is selected at checkout, we will automatically adjust the shipping method to Standard and refund the difference in cost where applicable.
We appreciate your understanding and cooperation.
Order Changes
If you need to make changes to your order, please email us within 24 hours of placing your order and we'll do our best to make the required changes. If your order has already been shipped, we won't be able to make alterations. Please ensure your details are correct to avoid disappointment.
Sustainable Packaging
At Aussie Hobbies, we care about reducing our carbon footprint. To help minimise waste, we often reuse boxes and packaging materials when sending out online orders. Rest assured, while the box may not always look brand new, your items inside will always be securely packed and protected.
By reusing cartons and materials wherever possible, we’re doing our bit for the environment — and we thank you for supporting us in this effort.
Terms & Conditions
A quote may be required for orders that exceed 10 kg, have excessive dimensions, are being delivered to rural areas or have been listed with incorrect weights or dimensions.